Privacy Policy

Last updated: August 2026

Makatici (“we”, “us”, or “our”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our store and make a purchase.

1. Information We Collect

When you visit our store or place an order, we may collect the following personal information:

• Name and contact details (email address, phone number)
• Billing and shipping address
• Payment information (processed securely via our payment provider – we do not store card details)
• Order history and purchase details
• Device and browsing information (IP address, browser type, pages visited)

2. How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders
• Send order confirmations and shipping updates
• Respond to your enquiries and provide customer support
• Improve our website and services
• Comply with legal obligations
• Send marketing communications (only where you have given consent)

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted third-party service providers who assist us in operating our store (e.g. payment processors, shipping carriers), subject to confidentiality agreements. We may also disclose information where required by law.

4. Cookies

Our website uses cookies to enhance your browsing experience, analyse site traffic, and personalise content. You can choose to disable cookies through your browser settings, though this may affect some functionality of our store.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

6. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability

To exercise any of these rights, please contact us using the details below.

7. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• Shop Name: Makatici
• Phone: +44 7462 790110
• Address: 63 Saint Vincent Street, Glasgow, G2 5UB, United Kingdom